Terms of service
Last updated October 6, 2026.
These terms govern your use of MRO Tracker, provided by Leesburg Aviation LLC (the “Service”). By creating an account or using the Service, you agree to these terms.
Accounts and billing
Accounts
You’re responsible for keeping your login credentials confidential and for all activity under your account. Organization administrators are responsible for managing who has access within their organization.
Subscriptions and billing
Some features of the Service require a paid subscription, billed per seat or at a flat rate, monthly or annually, as selected at checkout. Payments are processed by our payment processor (Stripe); we do not store your full card details. Subscriptions renew automatically until canceled. You can manage or cancel your subscription in the billing portal in the Service. Fees are non-refundable except where required by law.
Free trials
We may offer free trial periods. At the end of a trial, continued use of paid features requires an active subscription. We may change or end trial offers at any time.
Using the service
Acceptable use
You agree not to use the Service to store or transmit unlawful content, try to gain unauthorized access to other organizations’ data, disrupt the Service, or break applicable law.
Your data
You (or your organization) own the data you enter into the Service. We handle it as described in our Privacy Policy at mrotracker.com/privacy. You’re responsible for the accuracy and legality of the data you submit, and you can export your records at any time.
Organization administrators
If you administer an organization in the Service, you’re responsible for the members you invite or manage and for making sure your organization’s use of the Service follows these terms.
Text messages (SMS)
The program
MRO Tracker, operated by Leesburg Aviation LLC, sends text messages to users of the Service who opt in: one-time verification codes, the operational alerts each user chooses (for example aircraft on ground, overdue and open flights, assignments and quality-control requests), and replies to texts a user sends to MRO Tracker (for example airport weather, their next flight, a departure brief or an aircraft’s status). We do not send marketing texts.
How you opt in
In the MRO Tracker app, under My Preferences, you enter your own mobile number, tick the consent box and confirm the number with a 6-digit code we text to it. Consent is not a condition of purchase.
Frequency and cost
Message frequency varies with the alerts you choose and the texts you send. Message and data rates may apply.
Help and opting out
Reply HELP for help, or contact support@mrotracker.com or 703.415.4545. Reply STOP at any time to stop receiving texts; you’ll get one message confirming it. Reply START to resume. You can also change how you get notifications, or remove your number, in My Preferences.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Texts are a convenience and are not a substitute for an official weather briefing or for the information in the Service.
Other terms
Service availability
We aim to keep the Service available and reliable but do not guarantee uninterrupted access. The Service is provided “as is” and “as available,” without warranties of any kind, express or implied.
Limitation of liability
To the maximum extent permitted by law, Leesburg Aviation LLC will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Service.
Termination
We may suspend or end access to the Service for violation of these terms. You may cancel your subscription and stop using the Service at any time.
Changes to these terms
We may update these terms from time to time. Continued use of the Service after changes take effect means you accept the revised terms.
Contact
Questions about these terms: email contact@mrotracker.com or call 703.415.4545. Leesburg Aviation LLC, 11328 Stonehouse Pl, Potomac Falls, VA 20165.